Riovea Co. Ltd, (hereinafter referred to as “our store”) uses the personal information protection policy provided by GMO.

1. Definition of personal information

“Personal information” refers to any information that identifies an individual person, such as the person's name, date of birth, etc.

2. Collection of personal information

At our store, we may collect your personal information when you purchase items and make inquiries. Such purposes are described here, as provided by the applicable laws.

Personal information collected by our store includes:
a) Your name
b) Address
c) Phone number
d) Email address
e) Password
f) Shipping address information
g) History of transactions with our store
h) Information that a specific individual can be identified by combining the above

3. Use of personal information

At our store, the purpose of using personal information is as follows:
a) Confirm and check customer's order
b) Confirm shipment and/or inquiry
c) Reply to inquiries

Our store will not disclose/provide personal information to a third party without notifying you, except in the following cases: a) If it is required by laws and/or regulations, or in case of need to cooperate with government agencies or local public entities, or those entrusted to them to enforce the laws and regulations
b) If it is necessary to protect the life, body or property of the individual and it is difficult to obtain the consent of the person
c) When the store and its affiliates exchange data

4. Security of personal information

Personal information collected by our store is managed in a safe manner and is properly handled within our store according to the applicable laws and regulations. We will work to prevent risks such as unauthorized data intrusion, loss of personal information, tampering and leakage.

5. Managing personal information

As a user, you can correct/delete your personal information through “My Account” in the menu.

In addition, as a registered user, you can correct your personal information through the My Account menu on this website.

6. Use of cookies

Our store uses cookies to provide you with better service and information without infringing on your privacy.

※ A cookie is transmitted from the server computer to the browser and accumulates on the hard disk of the computer you are using.

7. Use of SSL

When entering personal information, our store uses SSL (Secure Sockets Layer) technology to prevent information from being intercepted, disturbed or altered to ensure security.

※ SSL is a function to prevent eavesdropping and data tampering by encrypting the information. By using SSL, you can send information more securely.

8. Consultation

Please refer to applicable business transaction laws.

9. Changes to the privacy policy

Any changes to the privacy policy will be made public on this page.